We're here to help your family with gentle, effective care

With three generations of pharmaceutical experience, we understand that choosing health products for your family requires trust, guidance, and professional support. Our team is here to answer your questions and provide the expert care your family deserves.

Customer Service & Support

Email Support

General Inquiries/Product Questions/Customer Care: customerservice@stellacanada.com

We respond to all emails within 24 hours during business days

Contact Us

We'll get back to you within 24 hours.

Business & Professional Inquiries

Healthcare Professionals

Email: customerservice@stellacanada.com
Resources: Professional education, clinical information, product samples

Retail Partners & Wholesale

Wholesale Inquiries: Managed through Stella Health Solutions
Email: customerservice@stellacanada.com

Media & Press

Email: customerservice@stellacanada.com
Response Time: 24-48 hours for media inquiries

What You Can Expect When You Contact Us

Personalized Service: Individual attention to your family's specific health needs

Timely Response: Quick, helpful responses to all inquiries

Heritage Trust: The same commitment to care that has guided our family for 165+ years

Canadian Understanding: Deep knowledge of Canadian health needs and regulatory requirements

Connect With Us
Office Location

Dr. Chase (Stella Pharmaceutical Canada Inc.)
885 Don Mills Rd.North York, ON M3C 1V9

Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM ET
Closed weekends and statutory holidays

This location is our administrative office. For product purchases, please use our store locator or online shopping options.