Healthcare Professionals

Resources and support for Canadian healthcare providers

Dr. Chase Family of Care has been trusted by healthcare professionals for over 165 years. As a pharmaceutical company with three generations of licensed pharmacists, we understand the importance of providing healthcare providers with accurate, evidence-based information about our natural health products.

Professional Resources Overview

For Healthcare Providers

We support healthcare professionals who recommend or encounter Dr. Chase products in their practice:

  • Family Physicians & Pediatricians
  • Pharmacists & Pharmacy Technicians
  • Nurse Practitioners & Registered Nurses
  • Naturopathic Doctors
  • Midwives & Maternal Health Specialists

Professional Information Available

  • Product Specifications & Clinical Information
  • Health Canada Licensing & Regulatory Details
  • Patient Education Materials
  • Professional Continuing Education Resources
  • Adverse Event Reporting Protocols

Product Information for Healthcare Professionals

Dr. Chase Pediatrics

KOLIK Gripe Water Family

  • Health Canada NPN Numbers: All formulations properly licensed
  • Active Ingredients: Detailed profiles available
  • Clinical Applications: Infant colic, digestive discomfort, gas relief
  • Safety Profile: Suitable from birth, extensive safety history
  • Dosing Guidelines: Age-appropriate recommendations included with products

Sweet Dreams Night-Time Formula

  • Age Range: 2-11 years (not suitable for infants)
  • Active Ingredients: Chamomile and linden flower
  • Clinical Applications: Bedtime support, occasional sleeplessness
  • Safety Considerations: Drowsiness expected, evening use only

X-ZEMA Intensive Care

  • Active Ingredients: Colloidal oatmeal, ceramides
  • Clinical Applications: Eczema, severe dry skin, dermatitis
  • All Ages: Safe for infants through adults
  • Application: Gentle enough for facial use, intensive care formulation

Koff & Kold Herbal Cough Syrups

  • Age Range: 2+ years (pediatric formulations)
  • Day Formula: Non-drowsy relief for school and activities
  • Night Formula: Includes chamomile for sleep support
  • Active Ingredients: Echinacea, elderberry, thyme, honey

Dr. Chase Adult Care

Minard's Pain Relief Liniment

  • Heritage Formula: Camphor, medicinal turpentine, ammonia water
  • External Use Only: Topical application for muscle and joint pain
  • Clinical Applications: Arthritis, muscle pain, weather-related discomfort
  • Safety Profile: 165+ years of documented use

SNAP Facial Exfoliant

  • Active Ingredients: Natural pumice, tea tree, chamomile, aloe vera
  • Clinical Applications: Adult acne, gentle exfoliation, skincare maintenance
  • Formulations: Regular and Gentle (for sensitive skin)
  • Safety Considerations: External use only, avoid eye area

Clinical Evidence & Safety Information

Traditional Use Documentation

Our products are based on traditional herbal medicine with extensive historical use:

  • Heritage Formulations: Many products unchanged for generations
  • Safety Records: Long-term use data from Canadian families
  • Cultural Use: Traditional applications documented across cultures
  • Modern Validation: Contemporary research supporting traditional applications

Health Canada Compliance

All Dr. Chase products meet Health Canada requirements:

  • Natural Product Numbers (NPNs): All products properly licensed
  • Good Manufacturing Practices: Pharmaceutical-grade manufacturing
  • Label Claims: All claims substantiated according to regulatory requirements
  • Quality Assurance: Regular testing and batch tracking

Adverse Event Reporting

Healthcare providers can report adverse events:

  • To Health Canada: Through MedEffect Canada reporting system
  • To Dr. Chase: safety@drchase.com for company documentation
  • Documentation: We maintain adverse event records for regulatory compliance
  • Follow-up: Investigation and follow-up on reported issues

Patient Education Materials

Available Resources

Downloadable Patient Information Sheets

  • Product Usage Guidelines: Proper application and dosing
  • Safety Information: Age restrictions, contraindications, warnings
  • When to Seek Medical Care: Clear guidelines for professional consultation
  • FAQ Sheets: Common patient questions and evidence-based answers

Professional Counseling Guides

  • Product Selection: Helping patients choose appropriate formulations
  • Usage Optimization: Maximizing effectiveness through proper use
  • Integration with Treatment: How products complement conventional care
  • Monitoring Parameters: What to watch for during product use

Request Professional Materials Email: professionals@drchase.com

Include:

  • Professional credentials and practice information
  • Specific materials needed
  • Preferred delivery method (email PDF or mail)
  • Professional license number (for verification)

Professional Development

Educational Content Available

Natural Health Product Education

  • Regulatory Framework: Understanding Health Canada NHP regulations
  • Traditional Medicine: Evidence base for traditional herbal applications
  • Safety Considerations: Contraindications, interactions, adverse events
  • Patient Counseling: Effective communication about natural products

Product-Specific Education

  • Pediatric Natural Health: Safe and effective approaches for children
  • Pain Management: Topical vs. systemic approaches, integration strategies
  • Skin Care: Natural approaches to eczema, acne, and sensitive skin
  • Family Medicine Integration: Incorporating NHPs into family practice

Professional Development Opportunities

Educational Programs

  • Professional Sessions: Educational content development in progress
  • Expert Presenters: Licensed healthcare professionals and researchers
  • Continuing Education: Where available and permitted by professional colleges
  • Practice Integration: Real-world application strategies

Conference Participation We participate in relevant healthcare professional conferences:

  • Canadian Pharmacists Association Events
  • College of Family Physicians Meetings
  • Natural Health Product Professional Conferences
  • Pediatric Healthcare Professional Gatherings

Professional Support Services

Expert Information Access

While we don't provide individual patient consultations, we offer professional support:

  • Product Information Clarification
  • Ingredient Details: Complete formulation information
  • Manufacturing Standards: GMP compliance and quality assurance details
  • Regulatory Status: Current Health Canada licensing and claims
  • Safety Data: Historical use and documented adverse events

Clinical Integration Guidance

  • Practice Integration: How products fit into evidence-based practice
  • Patient Communication: Effective counseling strategies
  • Documentation: Record-keeping and patient monitoring
  • Professional Collaboration: Working with other healthcare providers

Professional Inquiry Process

  • Email: professionals@drchase.com
  • Response Time: 24-48 hours for professional inquiries

Required Information:

  • Professional credentials
  • Specific clinical question or information needed
  • Patient context (without identifying information)
  • Preferred response format

Wholesale & Professional Purchasing

Healthcare Practice Orders

Medical offices, clinics, and healthcare facilities can arrange:

  • Professional Pricing: Wholesale rates for practice use
  • Direct Shipping: Delivery to your practice location
  • Bulk Ordering: Larger quantities for busy practices
  • Professional Account Setup: Streamlined ordering process

Wholesale Information

  • Managed Through: Stella Health Solutions
  • Contact: wholesale@stellahealth.com

Process:

  • Professional credentials verification
  • Practice information and needs assessment
  • Wholesale pricing and terms discussion
  • Account setup and ordering system access

Research Collaboration

Clinical Research Interest

We welcome collaboration with healthcare professionals interested in:

  • Clinical Outcomes Research: Real-world effectiveness studies
  • Safety Monitoring: Long-term safety data collection
  • Practice-Based Evidence: Integration outcomes in clinical practice
  • Patient Reported Outcomes: Quality of life and satisfaction measures

Research Collaboration Opportunities

  • Contact: professionals@drchase.com
  • Subject Line: "Research Collaboration Inquiry"

Include:

  • Professional background and research interests
  • Proposed study design or collaboration type
  • Timeline and resource requirements
  • Institutional affiliations and ethics approval status

Quality & Manufacturing

Professional Quality Standards

Our products meet pharmaceutical standards:

  • Health Canada Licensed Facilities: Regular inspections and compliance monitoring
  • Good Manufacturing Practices (GMP): Pharmaceutical-grade production
  • Quality Control Testing: Batch testing for potency, purity, and contamination
  • Batch Tracking: Complete traceability from raw materials to finished products

Manufacturing Transparency

Professional inquiries about manufacturing welcome:

  • Facility Information: Available for qualified healthcare professionals
  • Quality Documentation: Certificates of analysis available upon request
  • Regulatory Compliance: Current Health Canada license status
  • Supply Chain: Information about ingredient sourcing and quality

Regulatory Compliance

Health Canada Natural Health Product Regulations

Our compliance includes:

  • Product Licensing: All products carry valid NPNs
  • Facility Licensing: Manufacturing and distribution facilities licensed
  • Good Manufacturing Practices: Compliance with current GMP requirements
  • Label Claims: All claims substantiated according to regulatory standards

Professional College Compliance

We respect professional college standards:

  • Scope of Practice: Understanding professional practice limitations
  • Evidence-Based Practice: Supporting evidence-based healthcare delivery
  • Patient Safety: Prioritizing safety in all professional interactions
  • Continuing Education: Supporting ongoing professional development

Contact Information

Professional Services Email: professionals@drchase.com Response Time: 24-48 hours for professional inquiries Business Hours: Monday - Friday, 8 AM - 6 PM ET

Mail: Professional Services Dr. Chase (Stella Pharmaceutical Canada Inc.) 885 Don Mills Rd.North York, ON M3C 1V9

Specific Inquiries

  • Clinical Information: professionals@drchase.com
  • Adverse Events: safety@drchase.com
  • Wholesale/Professional Purchasing: wholesale@stellahealth.com
  • Research Collaboration: professionals@drchase.com
  • Quality/Manufacturing: professionals@drchase.com

Professional Verification Required

For professional resources and information:

  • Professional License Number
  • Practice Information
  • Professional College/Association Membership
  • Specific Information Needs

Professional Resource Library

Currently Available Materials

  • Product Specification Sheets: Complete technical information
  • Safety Data Sheets: Comprehensive safety and handling information
  • Patient Counseling Guides: Professional counseling support materials
  • Regulatory Documentation: Health Canada licensing and compliance information

Future Professional Resources

  • Clinical Practice Guidelines: Integration recommendations
  • Professional Education Modules: Online learning opportunities
  • Research Updates: Latest evidence and clinical developments
  • Professional Newsletter: Updates for healthcare providers

Dr. Chase has been supporting healthcare professionals for over 165 years. We're committed to providing the information and resources you need to make informed decisions about natural health products in your practice.