Dr. Chase represents over 165 years of pharmaceutical heritage with three generations of licensed pharmacists guiding every formula. We're not marketers who happened into health products—we're healthcare professionals who understand what actually works. Our products combine traditional herbal wisdom with modern pharmaceutical quality standards, all manufactured to Health Canada requirements.

Yes, our products are formulated for safe, regular use when used as directed. Our natural ingredients have been used safely for generations, and all products are manufactured to pharmaceutical standards with Health Canada licensing. However, we always recommend consulting your healthcare provider for ongoing health concerns.

All Dr. Chase products are manufactured in Canada to pharmaceutical standards in Health Canada-licensed facilities. We maintain strict quality control and Good Manufacturing Practices (GMP) throughout our production process.

Yes, all our products have expiration dates printed on the packaging. Our products typically have shelf lives of 36-48 months from manufacture date, ensuring freshness and potency when you need them most.

KOLIK Original contains our traditional dill oil and ginger tincture formula with a small amount of alcohol for natural preservation—the same formula trusted for generations. KOLIK Alcohol-Free uses fennel oil with Health Canada-approved preservatives instead of alcohol. Both provide excellent relief; choose based on your family's preference.

KOLIK Gripe Water can be used from birth. Always follow the dosage instructions on the package and consult your healthcare provider if you have specific concerns about your baby's health.

Most parents report seeing relief within 10-20 minutes of administration. The natural ingredients work gently with your baby's digestive system to provide comfort.

While KOLIK contains natural ingredients, always consult your healthcare provider before combining with other medications or treatments.

Sweet Dreams is formulated for children ages 2-11 years. It's not suitable for infants under 2 years of age.

Sweet Dreams can be used as needed before bedtime or naptime. It's gentle enough for regular use as part of your child's bedtime routine when needed.

Sweet Dreams is designed for bedtime use and may promote sleepiness. We recommend using it only when you want your child to rest or sleep.

Yes, X-ZEMA is gentle enough for facial use on babies and children. Apply carefully around the eyes and mouth area.

X-ZEMA can be applied 2-3 times daily or as needed. It's gentle enough for frequent application during eczema flare-ups.

Absolutely! While formulated for babies' delicate skin, X-ZEMA is effective and safe for eczema-prone skin at any age.

Both contain the same herbal base (echinacea, elderberry, thyme, real honey), but the Night formula adds chamomile to promote natural sleep and relaxation alongside cough relief.

Yes, that's exactly how the system is designed to work. Use Day formula during active hours and Night formula before bedtime for comprehensive coverage.

Our heritage formula contains the same camphor, medicinal turpentine, and ammonia water combination that earned Dr. Minard the title "King of Pain Relief" in the 1860s. Unlike modern formulations that dilute traditional ingredients, we maintain the original potency that made the formula famous.

Yes, Minard's is safe for daily, long-term use when applied as directed. Many Canadians have used it daily for decades to manage chronic pain conditions.

The distinctive odor indicates the formula's potency and natural ingredients. The smell dissipates quickly after application and doesn't linger on skin or clothing.

As a topical liniment, Minard's is generally safe to use alongside oral medications. However, always consult your healthcare provider about specific drug interactions.

Most drugstore scrubs use harsh, jagged particles (ground nuts, seeds) that can create micro-tears in skin. SNAP uses perfectly spherical natural pumice that rolls gently over skin without damage.

Yes! SNAP Gentle Facial Scrub is specifically formulated for sensitive skin with finer pumice granules. Start with 2-3 times per week and increase as your skin adapts.

SNAP addresses two key factors in adult acne: dead skin cell buildup (through gentle exfoliation) and bacterial growth (through tea tree extract). Many adults see improvement within 2-4 weeks of consistent use.

You can order directly through our website, find us on Amazon.ca, or visit any major Canadian pharmacy including Shoppers Drug Mart, Rexall, and Walmart Canada. Visit our store locator page to find products near you.

Yes, we ship to all provinces and territories across Canada. Shipping times vary by location, typically 3-7 business days.

We stand behind our products with a satisfaction guarantee. If you're not completely satisfied, contact our customer service team for assistance with returns or exchanges.

Always consult your healthcare provider for:
Persistent symptoms that don't improve with natural remedies
High fevers, especially in babies under 3 months
Any condition you're unsure about or that concerns you
Questions about combining natural products with prescribed medications